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Read More »Vendor: Avaya Exam Code: 6209 Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation Exam QUESTION 1 The technician needs to install an Avaya Aura Contact center in a co-resident configuration to support a contact center with less than 200 agents or less than 12000 calls per hour. The Contact Center Support Multimedia Outbound and Universal Networking. The co-resident…
Read More »Vendor: Avaya Exam Code: 3308 Exam Name: Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam QUESTION 1 A technician has carried some recording tests on Avaya Quality Monitoring, and found that there are no interactions from some of the agents. Which three configurations need to be verified on the Avaya Quality Monitoring to resolve this problem?…
Read More »Vendor: Avaya Exam Code: 3102 Exam Name: Avaya Aura Session Manager and System Manager Implementation and Maintenance Exam QUESTION 1 While reviewing the session Manager logs, you notice a log entry that describes that state of an entity "down". Later, you check the logs and notice another log entry that reports the same entity is "partially up". Which troubleshooting procedure…
Read More »QUESTION 41 A mid-size enterprise is deploying an Avaya ACETM IBM Lotus Sametime Integration solution. The customer network includes IBM Lotus Sametime, IBM Lotus Notes, and a communication Server 1000 system and end-user telephones and clients. A technician has a work order to install the Avaya ACETM Technology Conferencing Service Provider Interface (TCSPI) on the Sametime server as part of…
Read More »QUESTION 31 A customer is planning for an installation of Avaya ACETM with their Avaya Aura?Communication Manager TR/87 service provider. Which component is required to enable the integration? A. System Manager B. Application Enablement Service (ACS) C. Session Manager D. Presence Server Answer: B QUESTION 32 A technician is deploying the Hot Desking application in an existing customer network. The…
Read More »QUESTION 11 A technician is installing the Avaya ACETM base software on a supported Linux serves for a standalone configuration. After the Avaya ACETM software installation is complete, which action should be taken to verify the standalone installation? A. Log into the active host using the Linux root user ID and verify that the HA cluster service is running and…
Read More »QUESTION 1 A technician is verifying an Avaya ACETM Hot Desking deployment. Avaya ACETM and the Application Integration Engine (AIE) are installed, configured, and fully operational. Ah Avaya ACETM administrator previously configured a user ID and password for the Hotdesk Virtual Secretary User ID in the Avaya ACETM GUI. The Hot Desking application configuration has been completed in the AIE…
Read More »QUESTION 51 The backup communication Manager, what two choices does the customer have? (Choose two) A. Backup/restore B. Backup now C. Schedule backup D. Backup/restore later Answer: BC QUESTION 52 A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are…
Read More »QUESTION 41 For the Duplex S8800 servers running CM 6.0, by default which Ethernet port communication with IPSts? A. Eth0 B. Eth1 C. Eth2 D. Eth3 Answer: A QUESTION 42 When configuring the G450 Media gateway using the Gateway CLI interfaces which command would be used to view the serial number and software status? A. Show serial number B. Show…
Read More »QUESTION 31 System platform web console is used to apply the service pack for which three virtual machines? (Choose three) A. System platform B. AES 6.0 C. Utility Server D. Communication Manager 6.0 E. CMM 6.0 Answer: ACD QUESTION 32 Which procedure must be followed while, migrating from CM 5.2.1 (S8800 Server with 2 HDD) to CM 6.0? A. Insert…
Read More »QUESTION 21 Which three statements about when communication manager release 6.0 is deployed as a feature server are true? (Choose three) A. It supports G450/G430 gateways. B. It supports Analog trunks. C. It supports SIP telephones. D. It supports SIP trunks. E. It supports Digital trunks. Answer: ACD QUESTION 22 When using the Avaya Site administrator CEDI interface, which command…
Read More »QUESTION 11 A technician wants to test and see if the voice channel between two IP phones Which command in site administration terminal (SAT) can be used to determine? A. Status station <extension> B. Status shuffling <extension> C. List station <extension> D. Test station <extension> Answer: A QUESTION 12 Which Ethernet port on S8800 server is for server duplication? A. …
Read More »QUESTION 1 When troubleshooting a system fault, if the web interface or SAT are unavailable, which method should be used? A. SAL B. TTY2 C. CLI D. MODEM Answer: C QUESTION 2 Which two series support RAID 5 configuration for CM6.0? (Choose two) A. S8730 Server with 8 GB RAM B. S8800 Server with 12 GB RAM C. S8510 Server…
Read More »Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam: 3308 Exam 3308 Questions & Answers Exam Code: 3308 Exam Name: Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam Q & A: 70 Q&As QUESTION 1 In the enterprise Reporting Webpage, which two troubleshooting tests are available under ETL tasks? A. Test Quality Monitoring…
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