Vendor: HP
Exam Code: HP3-025
Exam Name: 025 – HP LaserJet 9000 series
QUESTION 1
What action should be taken when critical error messages are encountered on the control panel’
A. perform a cold reset
B. print an event log
C. cycle printer power
D. perform an engine test
Answer: C
QUESTION 2
You are troubleshooting a media-handling problem after a 66.xy.zz error code appears on the control panel. What does the 66 indicate?
A. operating error
B. paper path jam
C. hardware malfunction
D. device type
Answer: D
QUESTION 3
What are possible causes of the LaserJet 9000 printing blank pages? Select TWO.
A. no developing bias
B. defective fuser
C. no cartridge ground
D. defective laser shutter
Answer: CD
QUESTION 4
If the Jetdirect functionality fails for the HP LaserJet 9050dn, you must ________ .
A. replace the Jetdirect ElO device
B. cycle power to reset the device
C. replace the formatter
D. download new firmware
Answer: B
QUESTION 5
What is the maximum stack height in the accumulator of the 3000-sheet stapler/stacker?
A. 2.5 mm
B. no limit
C. 5.5 mm
D. 5.5 cm
Answer: C
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